Personally, I've had nothing to do with school photographers since I lined up for my own class photos, but I do pay attention to what Queensberry's clients do, and they're an important subset of our customer base. I think there's a lot to learn from them because they're serious about business and big on "systems". They need to be, given that a school gig might involve dozens of classes, each with thirty-odd kids, most of them with parents — potential customers — whom they've never met. Imagine if the way it worked was that they all emailed, To View More >>

I've just finished re-watching Barry Schwartz's Ted Talk on The Paradox of Choice. He makes this very important point: Too much choice produces paralysis. Offer people too much choice and they'll find it very difficult to choose at all. Yes, at Queensberry we offer a lot of choice! We know that. We do it because every photographer is different. And we agree, as Barry Schwartz says, that it can be difficult to get your head around. But … if you want to sell products, you need to make the effort, not leave it to your customers.  As our designer friend Donna says, to run a design To View More >>

"Happy holidays!" – They'll be on us faster than we think, and your clients will want their books, boxes, albums and frames in good time for them. Go to the front of the line! Our orders go up 3-400% before Christmas, so for a low-stress lead-up we recommend sticking to the following timeline. Books and albums — if we're designing them for you... Please submit your design order by  26 October. Approve the design by  14 November, and confirm and pay for the order within 48 hours of receiving our confirmation documents.  Please reply to all confirmation To View More >>

This is the first of a series of articles about enhancing data privacy and controls in Workspace, especially in relation to GDPR. Our online galleries in Workspace may ask your clients to register for three reasons: when you've opted to require visitors to log in or register before they can view a gallery; when they select their favourite images in a gallery; or when they make a purchase in the shopping cart. Why the data is collected: Visitor names and emails may be required to fulfil shopping cart transactions, so you can use their favourites in possible future To View More >>

It's that time of year again! Time to spend with family and friends, take stock of the year been, and look forward to the year ahead. With that in mind, you'll be wanting to know how to ensure your clients receive their albums by December. To keep stress levels low, we recommend sticking to the timeline outlined below. So here goes... We close at 3.30pm on Friday 22nd December 2017. We re-open at 8am Monday 8th January 2018.  We're opening earlier than usual in 2018 to allow enough time for sample orders for February trade shows. Using our free album design service?  We'll To View More >>